Privacy notice

Last updated: October 17, 2026

This notice describes information used through the Hancock Travel website at hancocktravel.org.

Information you submit

Our contact form asks for your name, email address and message. Travel enquiry and booking forms may ask for contact details, destinations, travel dates, traveller names, nationality, date of birth and passport details. Job application, interview and onboarding forms may ask for contact details, an address, a selected position, a message and an uploaded CV or other requested file. The fields shown on each form explain what that form requests.

We use submissions to respond to the enquiry or process the travel or application request you send. Avoid including sensitive information in general contact messages or uploading documents that a form does not request.

Services used by the website

• Formspree and FormSubmit process form submissions, including uploaded files where a form requests them, and deliver them to the configured Hancock Travel inbox.
• Google Maps provides the map on our contact page.
• Google Fonts and the Font Awesome content delivery network provide fonts and icons on some pages.

When your browser loads third-party content, the provider receives connection information such as your IP address. These providers operate their own services and privacy practices. Links to other websites, including interview scheduling services, take you to services with their own notices.

Optional analytics and your choice

With your permission, we use Google Analytics to understand visits to our public travel pages. Analytics runs only after you accept it; a valid saved acceptance applies on later visits. We do not show an automatic Analytics prompt. You can enable Analytics using the Analytics choices button in the footer, or use that button to decline or withdraw consent. You can continue using the website without enabling Analytics.

When accepted, Analytics uses first-party cookies with browser identifiers to measure page visits, sessions and engagement. Reports can include general browser and device information and approximate location. Google receives connection information when your browser loads Analytics. Our website configuration disables advertising personalization and Google signals. Read Google's privacy policy for information about Google's processing.

Your analytics preference is stored in your browser's local storage for up to 180 days. Analytics cookies are configured with a 180-day lifetime and may be renewed during accepted visits. Withdrawing consent stops Analytics on our pages and clears its cookies where accessible. Clearing browser storage also clears your saved preference; it does not erase information already processed by Google.

The website does not manually send your form values to Google Analytics. Booking, application, interview, onboarding and confirmation pages are excluded from Analytics, as are staff pages and this privacy notice. Page and referrer URLs passed by the website omit query strings and fragments.

Questions about your information

For privacy questions or requests concerning a submission, including access, correction, deletion or how long it is kept, email support@hancocktravel.com. Tell us which form you used and approximately when, without sending passport details or other sensitive information in the initial email.